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What if I need to Quik-Ship® an order?
Can I send shipments to foreign addresses?
Why do I need to specify between Trackable Residential and Trackable Commercial?
What are the various delivery methods?
What if I need to Quik-Ship® an order?
You may now Quik-Ship an order through the Branch application. Choose a Quik-Ship ordering method from the drop-down list on the Primary Page (if available for the account plan).
Can I send shipments to foreign addresses?
Yes, foreign addresses are now supported by the Branch application. If you are placing a New Order, simply check the Foreign Address button on the screen where you enter in the customers Personal Detail. For Reorders, you can simply update the Personal Detail and/or Ship-to Label with the foreign address. You will receive a Notice in the Selection Tree indicating that the address entered does not contain a valid United States postal code. Note that all non-US zip codes automatically default to a First Class shipping charge.
Why do I need to specify between Trackable Residential and Trackable Commercial?
By specifying whether a package is to be delivered to a home address or business district, our carriers can more efficiently plan their delivery routes, which ensures that customers receive their products in a timely manner. Currently there is no pricing differential between Trackable Residential and Trackable Commercial. Available shipping methods are linked to Account Plan configuration. Please contact your Customer Service representative to activate new features.
Why does the data in the Ship-to text box disappear when I select Mail to Branch as a delivery option?
When you select Mail to Branch as a delivery option, the system retrieves the branch address stored on file at Harland Clarke. The customer's address is removed from the Ship-to text box and a label will be created using the branch address of record.
What are the various delivery methods?
The table below is designed to provide an overview of pertinent delivery methods. Product and ZIP code restrictions may apply to select delivery methods. Availability can be determined by your specific financial institution's preferences and requests.
Terms and conditions are subject to change without notice.
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Delivery Method |
Is there a cut off time? |
Delivery Time Frame |
Is the delivery method trackable? |
Does the delivery method include in-plant rush processing? |
Restrictions |
Helpful Delivery Method Tips |
|
Bulk |
No |
Within 10-12 business days after production |
No |
No |
Not appropriate for most business products Do not use for larger sized checks (i.e., 3 to a page checks) |
Bulk is the basic delivery method for personal checks This service does not provide order tracking capabilities For orders going to a PO Box, the preferred method is CheckProtect
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CheckProtect |
Yes (Midnight Local Time) |
Estimated to arrive within 5 business days after production |
Yes |
No |
Standard delivery for personal check orders Can use to ship to a PO Box no FPO or APO addresses Do not use to ship Business Products |
CheckProtect is the recommended delivery method for all personal check products This service offers an economical, secure and trackable delivery alternative to bulk or First Class Available to all zip codes in the 48 contiguous states
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|
First Class |
No |
Within 5 7 business days after production |
No |
No |
Can be used with personal products Can be used for business products that must be shipped to a PO Box If over 13 oz, may be marked as Priority Mail |
First Class is the first level of expedited delivery service, and is used as the standard delivery for most accessories First Class is an economical way to get the order in half the time. However, we cannot track First Class orders
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|
Trackable |
No |
Within 4 6 business days after production is completed |
Yes |
No |
Physical address required no PO Boxes, FPO, or APO addresses Someone must be present to sign for delivery when shipping to a business address |
The standard shipping method for business products going to a physical address is Trackable delivery Tracking is available to help alleviate the worry during order shipment If there is no need to rush the order, this is the most economical way to ship a business product
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Quik-Shipฎ 1 Day PM (overnight PM Delivery) |
Yes (11:00 AM Local Time) |
By end of the next business day after production is completed |
Yes |
Yes |
Physical address required no PO Boxes, FPO, or APO addresses Someone must be present to sign for delivery when shipping to a business address |
For those occasions when the order must be received quickly, we offer Quick-Ship 1 Day PM The order is rushed through production and sent overnight to arrive by 5 PM the next business day (some restrictions apply) Delivery status is trackable
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Quik-Shipฎ 2 Day |
Yes (11:00 AM Local Time) |
2 business days after production is completed |
Yes |
Yes |
Physical address required no PO Boxes, FPO, or APO addresses Not valid for delivery to Hawaii or Alaska choose Quick-Ship 2 Day Alaska/Hawaii for deliveries to these locations Someone must be present to sign for delivery when shipping to a business address
|
When there is just a bit more time, Quik-Ship 2 is a more economical expedited delivery service than Quik-Ship 1 Day for personal and business products The order is rushed through production and sent via two-day trackable delivery (some restrictions apply) |
|
Quik-Shipฎ 2 Day Alaska / Hawaii |
Yes (11:00 AM Local Time) |
2 business days after production is completed |
Yes |
Yes |
Physical address required no P.O. Boxes, FPO, or APO addresses Someone must be present to sign for delivery when shipping to a business address |
When the order is shipping to a physical address in Alaska or Hawaii and time is of the essence, choose Quick-Ship 2 Day Alaska/Hawaii The order is rushed through production and sent via expedited delivery to arrive at Alaska or Hawaii locations faster than our other delivery methods Tracking is also available to alleviate the worry during shipping
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Quik-Shipฎ Saturday |
Yes (11:00 AM Local Time) |
1 business day after production is completed |
Yes |
Yes |
Physical address required no PO Boxes, FPO, or APO addresses Someone must be present to sign for delivery when shipping to a business address |
When the order just cant wait, we offer Quik-Ship 1 Saturday for personal or business products shipping to a physical address The order is rushed through production and expedited to arrive on or before Saturday (some restrictions apply) As with all our Quick-Ships, the order can be tracked
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Air Mail |
Yes (11:00 AM Local Time) |
Within 10-12 business days after production is completed |
No |
No |
Do not use for Hawaii delivery |
An economical delivery method for International deliveries |